Contact PC-Doctor Sales: US 866-289-7237 | International 1-775-336-4000

We're Here for You

Aside from world-class diagnostics, we provide you with the world-class support you deserve. From self-help resources such as community forums and knowledge base articles, to real-time tracking of support tickets.

Support Hours: Monday - Friday, 8:00AM - 4:30PM PST

Support Portal

How Can We Help?

The PC-Doctor Support Portal allows you to browse self-help Knowledge Base Articles and submit/view support tickets.

Self-Help Resources

Community Forums

Community Forums

PC-Doctor cares about what our customers, partners, and others think, and we are always searching for ways to better communicate with them. Please join our online community to make your voice heard and learn about PC-Doctor, diagnostics, and technical and engineering subjects.

  • We especially welcome involvement from our customers, and anyone in the diagnostics or PC industries
  • Promote your great ideas and pick up some new ones. This community is a gathering place for leaders in our industry, and a vehicle for improving the PC experience for everyone
  • Find out more about the inner workings of PC-Doctor
  • Share in the fun we have working at the leading company in our industry
  • Look for known Service Center issues and ask support questions
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Licensing and Product Use

Licensing and Product Use

Your license allows you to diagnose an unlimited number of computers, one at a time. An included locking device must be attached to a USB port to run the diagnostics. The Multipurpose USB Device provided in the kit can be used stand-alone to boot and run Bootable Diagnostics and can store test reports, system snapshots, and other information. Whether using the USB device or the Diagnostics DVD, there is no installation requirement — simply run Service Center and start testing!

To learn more about using Service Center, refer to the "Getting Started Guide" as an excellent starting point.

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